客户协议

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICES OFFERED BY OVERVIEW CORPORATION ("OVERVIEW"). BY MUTUALLY EXECUTING ONE OR MORE ORDER FORMS WITH OVERVIEW WHICH REFERENCE THESE TERMS (EACH, AN "ORDER FORM"), YOU ("CLIENT") AGREE TO BE BOUND BY THESE TERMS (TOGETHER WITH ALL ORDER FORMS, THE "AGREEMENT") TO THE EXCLUSION OF ALL OTHER TERMS. IN ADDITION, ANY ONLINE ORDER FORM WHICH YOU SUBMIT VIA OVERVIEW'S STANDARD ONLINE PROCESS AND WHICH IS ACCEPTED BY OVERVIEW SHALL BE DEEMED TO BE MUTUALLY EXECUTED. IF THE TERMS OF THIS AGREEMENT ARE CONSIDERED AN OFFER, ACCEPTANCE IS EXPRESSLY LIMITED TO SUCH TERMS.

Recitals:

Subject to the terms and conditions contained in this Agreement, Client desires to obtain from Company, and Company desires to provide to Client, Company's innovative real-time error detection data analytics software ("Software"), which may be provided to Client on-premise (the "Licensed Software") or via a hosted environment provided by Company (the "SaaS"), related technical support as set forth in Section 1.3 and, together with any other professional services to be provided by Company hereunder, the "Services"), and Hardware (as defined in Section 1.4).

Now, therefore, the Parties hereby agree as follows:

1. Services and Hardware.

1.1. Order Forms.

Client may from time-to-time purchase from Company Software, Services, or Hardware as set forth in an order form substantially in the form attached as Exhibit A hereto (the "Order Form"). An Order Form shall be considered accepted by Client upon Client's signature thereto or Client's issuance of a purchase order referencing the Order Form.

1.2. Use of Software.

Subject to the other limitations on use described in this Agreement, Client may use the Software solely at Client's manufacturing and/or design facilities ("Factory"), and shall not, without the prior written approval of Company, allow any third party, except as permitted elsewhere in this Agreement, to use or itself use the Software for any other purpose or for the benefit of any third party.

1.3. IT Support.

Company will provide Client with reasonable support for the Software, Services and Hardware as needed from time to time during the Subscription Term Monday through Friday, between 9:00AM to 5:00PM Pacific Time, excluding Company-recognized holidays (the "IT Support") Such IT Support is only available remotely. In the event on-site support is requested or required, additional fees may apply.

1.4-9.12.

[Full agreement terms continue in English - Please refer to the complete English version for all terms and conditions]